Event log messages

The following table lists the event log messages that Cloudmark Server Edition can output to the Windows Event Log.

Event Log Message

Description

Cloudmark Server Edition has started

INFO - Indicates that the service has successfully started and Cloudmark Server Edition will now begin to initialize.

Cloudmark Server Edition has shutdown

INFO - Indicates that the service has been stopped.

Cloudmark Server Edition failed to connect to the Exchange server

WARNING - Indicates that there was a connection error attempting to connect to the Microsoft Exchange server. Cloudmark Server Edition will try again.

Cloudmark Server Edition failed to connect to the SpamNet Network

WARNING - Indicates that there was a connection error attempting to connect to the Cloudmark Global Threat Network. Cloudmark Server Edition will try again.

Check that a mailbox has been created for the Cloudmark Server Edition service account

ERROR - could prevent Cloudmark Server Edition from properly connecting to the Microsoft Exchange server. Verify that the user that the Cloudmark Server Edition service runs as has a mailbox on the Exchange server.

Cloudmark Server Edition exceeded user limit

ERROR - An attempt has been made to enable more users than the license allows.

Cloudmark Server Edition failed to startup

ERROR - Cloudmark Server Edition could not start. Refer to the knowledge base for more instructions.

Cloudmark Server Edition failed to initialize

Fatal error that is followed by shutdown.


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